By Edward Miller
Like changing the oil in your car, computers need regular scheduled maintenance. In today’s environment there seems to be at least one critical security patch released every week.
Automated updates work fine on personal computers, but when it comes to servers it’s generally a good idea to test out changes in a staged environment during a maintenance window. Keeping track of software updates is time consuming and complicated. Many companies release software updates for their applications these days. From Adobe to Microsoft to Sun, everyone seems to think their latest software needs to be automatically updated. Oftentimes, these new patches haven’t been tested with each other, and can interact incorrectly and bring down a production server.
Maintaining up-to-date software patches on over a hundred different servers with multiple operating systems can be incredibly complex and difficult. It’s good to test the updates on a limited set of non-critical internal systems first. We can duplicate most environments in our test lab, and then on internal systems before deploying to our customer's production servers. By testing in a controlled environment, CGNET can discover potential outages for customers before they happen.
CGNET utilizes a product called Update Expert that allows our operations engineers to update systems on set criteria and schedules. We can also specify whether or not to include non-essential updates such as Adobe Reader. CGNET offers managed updates on hosted server packages to all of its customers with no additional charge. Contact us today to find out how we can help your organization stay current with technology.
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